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Terms & Conditions

Our Terms

What follows below are important points which You need to know about Plan My Funeral and the service We provide. We request that You read the following terms and conditions prior to using the Online Application form to ensure that You are satisfied with the service We can offer You.

If, after reading Our terms and conditions, You do not agree with the content then We request that You do not use Our service.

Definitions

"Terms" means these terms and conditions;
"Users" means the users of the Website collectively;
"User Information" means the details provided by You on any application via the Website;
"Iframe" means Our hosted form which is used by Planmyfuneral.co.uk that it is embedded within;
"We/Us/Our" means Plan My Funeral;
"Website" means the Website or any subsequent URL which may replace it which is used to access Our form;
"You/Your/Customer" means a user of the Website.
"Service" means the process in which Plan My Funeral matches Your plan enquiry with a Funeral Plan Provider.


About us

PlanMyFuneral.co.uk is a trading style of Plan My Funeral Avalon Limited. Registered in the UK, Company Number 10646254 . Registered with the Information Commissioners Office Number ZA242950.

Our service

We are not a Funeral Plan Provider and therefore We will not provide you with a funeral plan directly to You; We provide an online funeral plan application service, We will introduce You to Funeral Plan Providers registered with the Funeral Planning Authority. By submitting an application through Our Online Application form You will be giving Your consent for Your application to be sent to our Funeral Plan Provider. We will present Your application to the Funeral Plan Provider once your needs have been assessed. It is important to understand that There is no obligation for You to take up the Funeral Plan with them. You should read their conditions carefully and make a responsible decision on whether You believe their service is right for You.

Information about You (including Your visits to the Website)

We will only process information about You in accordance with the privacy policy. When You use Our website and form You consent to us processing Your personal information and therefore warrant that all information/data provided by You is accurate and correct.

Communication

Unless stated otherwise We may contact You via means of telephone, SMS, post or email to provide information and alerts relating to Your application and or services We think may be of interest to You.

Intellectual property rights

The copyright and material on this website & form is owned by Plan My Funeral and is protected by the copyright and trademark laws of the United Kingdom. You are permitted to copy any such information for Your own personal use but may not republish, store or reproduce any such information in any manner, including but not limited to electronic reproduction, without the prior written consent of Plan My Funeral.

Any unauthorised downloading, retransmission, or other copying or modification of any of the contents of this form may be in breach of statutory or common law rights which could be the subject of legal action. Plan My Funeral disclaims all liability which may result from any unauthorised reproduction or use of the information on this form.

Viruses

We do not guarantee that our Website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our Website. You should use your own virus protection software.

You must not misuse our Website or knowingly introduce viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our Website via a denial-of- service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

Limitation on our liability

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
The Website is for your personal use only and we shall not be liable for:
loss of profits, sales, business, or revenue;
business interruption;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.
You use the service and the information and material on the Website at your own risk. We shall not be liable for any claims, losses, injuries, penalties, damages, costs or expenses arising from the use of, or inability to use the Website or content or from any action taken, or omitted to be taken, as a result of using the Website or its content.

Applicable law

These Terms are governed by and construed in accordance with English law. By accessing the Website you agree to accept the exclusive jurisdiction of the English Courts in relation to any dispute that may arise in connection with these Terms or your use of the Website.

Complaints

We endeavour to make every effort to ensure Our service to You is excellent; however, if You wish to make a formal complaint, please send Your complaint via email or by writing to the following address: Email us at complaints@planmyfuneral.co.uk or write to: The Compliance Manager, Plan My Funeral, Adelphi Mill, Grimshaw Lane, Bollington, SK10 5JB.

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